FortressDMS · Pricing
Start with the Basic plan — everything to run booking, housing, records and safety — then bolt on only the modules your facility needs. Priced per facility, no surprises.
The Basic plan
Most popular
Core platform
Basic
$799 /month
Everything to run booking, housing, records, and safety — 5 users included.
- ✓Booking & Intake, Housing & Roster, Classification
- ✓Medical & Screening, Disciplinary, Court & Legal, Release
- ✓RMS: cases, incidents, evidence & property
- ✓Body-worn camera suite, workflows & NFC logging
- ✓Reports, audit log, roles & permissions
- ✓5 staff users included
Adding staff users
The Basic plan includes 5 users. Need more seats? Add users in blocks of five for +$100/month per extra 5 users.
Add-ons — extend the platform
Add-ons attach to your Basic subscription. Turn them on when you need them; each unlocks a full module suite.
Add-on
IPS — Inmate Phone System
+$499 /month
Full inmate calling with voicemail, approved-contacts, billing, and monitoring.
- ✓Inmate→approved-contact calling & voicemail
- ✓Approved-contacts management
- ✓Secure phone billing & call detail records
- ✓Monitored inmate→approved-contact messaging
- ✓Per-minute 2.5¢/min with the IPS upgrade (vs 3.5¢/min without)
Add-on
Commissary & Gift Baskets
+$299 /month
Run the inmate store and let families send approved gift baskets.
- ✓Commissary catalog & ordering
- ✓Family gift-basket ordering
- ✓Trust-account integration
- ✓Order & deposit pages
Add-on
Video Visitation
+$399 /month
WebRTC audio & video visits between an inmate tablet and approved contacts.
- ✓Zero-install WebRTC video visits
- ✓Scheduling & approvals
- ✓Recording & monitoring
- ✓Billed at the IPS per-minute rate
Per-minute calling rates
Inmate calling and video visitation are billed per minute against your prepaid balance: 2.5¢/min with the $499 IPS system upgrade, or 3.5¢/min without it — selectable at checkout. Top up your prepaid balance any time using Bulk Minutes Top-Up.
How to subscribe
- 1Start your free trial — no credit card, your data stays yours.
- 2Choose the Basic plan and set your user count.
- 3Toggle on the add-ons your facility needs (IPS, Commissary, Video Visitation).
- 4Confirm at checkout; your subscription and add-ons activate immediately.
See the full pricing breakdown